2009 MBRW Semi-Annual Hosting Award
Web hosting is a tremendous business, literally consisting of thousands of providers. These companies are all competing for your business and on the surface most of them appear to offer a quality service. Unfortunately, this highly competitive market can make choosing a host rather frustrating and differentiating the good from the bad even harder. This is where we step in, dedicated to providing comprehensive reviews, articles and tips to help steer you in the right direction.
You have probably noticed that every month, we compose a list of top 10 hosting providers featuring companies offering the best value in terms of price, reliability and overall quality. Although our top 10 will remain, we are shifting our initiatives toward hosts that not only demonstrate these attributes on a monthly basis, but over a period of at least six months. It is important for you to know that obtaining high rankings in short spurts is much easier than doing so on a consistent basis. For this reason, we find it beneficial to recognize those providers who are able to consistently offer a high level of service to their clients.
Without further ado, the first recipient of our Semi-Annual Hosting Award is FatCow
Well Established
In does not matter whether they have been operating for 10 years or 5 years, a web host needs to have a well documented track record to prove that they can be relied upon. FatCow fits the bill as its past is decorated with accolades and customer praise. Starting back in 1998, this provider has seen it all and improved its service in accordance to the evolving internet technologies. Unlike many other companies, this one never got too big to lend a hand, never too busy to extend itself the customers who have shown their loyalty by sticking with the same ole reliable service for years.
World-Class Support
One thing we really admire about FatCow is the high level of support. Over the years, the web hosting business has taken a big hit in the support department, all because of a few bad apples who failed to make a commitment to their customers. The processes of powering a simple website appear to be just that on the surface, but there are actually a lot of complex technologies behind the scenes. The more advanced things become, the greater the chance for complication. A piece of hardware may crash, a backbone might fail or you just might have simple questions about how to set up an email account. Whatever the problem may be, FatCow makes sure someone is always available to help out. Whether you feel more comfortable by phone or email, you may rest assured that support is always available to assist.
A Simple Solution
The web hosting market throws a great deal at the newcomer. There are so many types of hosting and associated components that even the easiest tasks often turn into huge challenges. This is all understanding, especially if you have never run your own website before. FatCow takes this into account by providing a set of tools that are both simple to use and powerful. As long as you have basic computing knowledge, you can flourish from the user-friendly control panel to the integrated search engine tools that help you increase website traffic. Because we all progress on different levels, it is comforting to know that even if you do run across a roadblock, FatCow has your back and will help you find your way.
“This is a great honor to receive MBRW Semi-Annual Best Web Hosting Company Award 2009. I want to thank MBRW for recognizing FatCow’s web hosting services.
At the same time this success would not be possible without our customers.
From very beginning FatCow has focused our entire company on delivering the best value and customer service experience in Web hosting. We make every effort to make our services affordable, easy to use and most importantly to provide real business value. We pride ourselves on going the extra mile for our customers and making sure all their needs are being taking care of. This is why we introduced “HeiferCratic Oath”. It may sound funny, but we take customer support very seriously. We understand, when our customers have a question or technical issue, they want someone to be there for them with an enthusiastic can-do attitude. That’s just what people get when they contact our support team. If we don’t deliver a positive support experience we’ll give a customer a free month of hosting. We put our money where our mouth is.
Also, we are constantly improving and introducing new tools for our customers. Recently, we upgraded FileManager — added additional features, made it more user-friendly. In addition to previous functionality, we have added new features, based on our customers’ suggestions. Some of the upgrades are:
- A new user-friendly interface
- Detailed directory trees
- Edit HTML files in either HTML or WYSIWYG (What You See Is What You Get)
- Upload multiple files at once and much more.
We are proud to receive MBRW Award. We hit this great milestone because we listened to people’s needs, we created the right solutions for them and we did this with a strong passion for great support. We plan to continue this formula for success.“
Paul Bukhovko
Marketing Manager
- Read FatCow Web Hosting Review
- Read Fatcow Testimonials
- Read our press release at WebWire.com
- MBRW Second Semi-Annual 2011 Hosting Award
- MBRW First Semi-Annual 2010 Hosting Award
- MBRW Second Semi-Annual 2010 Hosting Award
- MBRW First Semi-Annual 2011 Hosting Award
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